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E-books at City

This guide provides information on how to access the e-book collection here at City, University of London.

For further details please see the provider specific pages and CityLibrary Search.

E-book access problems

If you are experiencing problems accessing an e-book please let us know.

Provide details such as:

  • title
  • platform ISBN
  • browser you are using
  • screenshots of any error message you receive.

What are the advantages of using e-books?

  • E-books can be accessed on and off campus.
  • They are available 24/7.
  • No library fines!
  • You can search within the text of an e-book.

How do I access e-books?

  • E-books are accessible on and off campus.
  • To access our e-books search for them on CityLibrary search and follow the links.
  • At some point you will be asked to login.
  • Login using your City username and password.

The majority of our e-books will allow multiple concurrent users, however we do have some content where usage is limited to just one user.

Any restrictions to the number of concurrent users is imposed and enforced by the publisher and not the library.

What software do I need to read e-books?

  • E-books are compatible with all operating systems and popular web browsers.
  • We do advise that you install the most recent OS and browser versions on your machine.
  • Adobe Acrobat Reader software is required to print/copy/download e-books; this should be available on all City network PCs.
  • If you are using your own PC, you can download the software for free from the Adobe website.

Can I print/copy from e-books?

Copyright restrictions

  • E-books are subject to the same restrictions as print books.
  • Individuals are permitted to print up to one chapter or 5% from an e-book.

Publisher restrictions

  • E-books are subject to DRM (Digital Rights Management) controls. 
  • DRM technology allows publishers to control and manage the usage of their e-books, for example they can restrict the number of concurrent users and limit the number of pages a user can copy, print or download. 
  • As we purchase our e-books from a variety of sources, DRM will vary between each provider. 
  • Any restrictions to DRM are imposed by the e-book provider and not the Library. 
  • Once these restrictions have been met, the publisher will prevent you from printing or copying any further text.
  • See here for further information on copyright.

Can I download e-books?

Yes - many of our e-books can be downloaded to your PC, mobile device or e-reader. 

Not all of our e-book providers are able to offer this though, so please check the provider specific tabs at the top of this page for further information.

Who can access our e-books?

E-books can be accessed by current staff and students of City, University of London.

Unfortunately alumni and sconul members are not permitted to use our e-books.  This is due to licensing restrictions imposed by e-book providers.  

Are you having trouble accessing an e-book?

  • Is your Library account valid? What is the date on your City card?
  • Are you using your City username and password? Is it correct?
  • Do you have Adobe Reader installed? You can download the software for free from the Adobe website
  • Have you tried clearing your cache? See instructions for clearing your cache here. These instructions are provided by wikihow via the Creative Commons license. Close the browser and log back in.
  • Is the latest Operating System/browser installed?
  • If the problem persists, try using a different browser and report the problem to us.
  • Try again later; it may be a title with limited concurrent usage.
  • Have you looked at the platform specific tabs at the top of the page?