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Online resources: Basics

Troubleshooting guide for online journals, e-books and databases.

E-resource access problems

Midge cat and computer

If you are experiencing problems accessing a journal, database or ebook please let us know.

Resource updates

How do I find electronic resources?

There are several ways you can search for electronic resources.

All e-resources:

  • Search for article titles, e-books, journal titles, databases and more using our search tool, CityLibrary Search.
  • Check the Subject Guides for online resources recommended by your Subject Librarian.
  • Use the tabs at the top of this guide for more information about searching for databases, e-journals and articles.

 

How do I log-in?

To log in to most e-resources you will only need your City University IT account details.  You can find details of all our online resources and their log-in instructions in the Library CatalogueSubject Librarians can offer you guidance on finding resources for your subject in one-to-one tutorials or you can view their subject pages.  

You can access most of our resources both on and off campus.  A small number are only available on campus.

The log in screen for most resources looks like this:

Simply type in your IT username and password into the spaces provided under the 'City students and staff' heading.  The appearance of the log in screen varies for a small number of resources, but in these cases you can simply follow the directions given on the screen.

Here is an example of another log in screen:

For this resource, simply follow the instructions on the screen and log in with your IT username and password.

 What if the resource needs a different username and password?

Occasionally you may need a username and password other than your IT login details to access a resource.  If this is the case, it will be specified on the Library Catalogue. Please contact your local library service desk to be given the login details:

University Library      020 7040 8191

 

Cass Learning Resource Centre   

 

     020 7040 8787

 

City Law chool, Gray's Inn Place

 

     020 7400 3605

 

City Law School, Innovation Centre

 

     020 7040 4204

   

Cass e-resources

More information about Cass Business School e-resources can be found here.

Law e-resources

Much of the material you need for law can be found on The City Law School's legal portal, Lawbore.

Do I need an Athens account?

New library members do not need an Athens account. 

Who is eligible for an NHS Athens account?

Students on NHS-commissioned education programmes involving practice and placement with NHS provider services are now eligible to have access to NHS core content for the duration of their education programmes, rather than just on placement as previously.

To access these resources you will need an NHS username and password. All you need to do is send an email and just list your name, course and your City University email and someone will get back to you with details.

nhs_logo

If you have any further questions about Athens accounts, please contact us.

Useful links

  • Cass E-resources - Information and tips on using Cass Business School online resources

 

 

  • City Research Online - digital archive of research and enterprise output produced by City's staff

 

  • Eduroam  - how to gain internet access when visiting other UK universities

 

 

 

  • IT Support - Log in to the student intranet to see IT support's pages

 

  • Lawbore - The City Law School's legal portal

 

 

 

  • Moodle - access your course information via Moodle

 

  • My Library account  - log in using your City ID and password and you can renew items and check fines, request and hold items, and book rooms and facilities.

 

 

 

  • Reading Lists Online - Provides quick and easy access to the books, articles and websites you need to use for your studies.