The length of time that will elapse between your digitisation request and the digitisation becoming available to students will depend on the outcome of your request. A guide is given below, but please note that at busy periods (such as the beginning of term) it may take a little longer.
Possible request outcomes and estimated time until digitisation will be available
| Request Outcome |
Response time and action |
| Successful request |
2 days. You w ill receive a message to confirm availability |
| Referral to the digitisation team because of a problem |
1 day to receive a message explaining problem and action to be taken |
| Book needs to be ordered |
1 month. In the meantime a scan can be ordered by Inter-Library Loan (there will be a charge). |
| E-book needs to be ordered |
Normally within a fortnight |
| Needs to be ordered from another library |
Normally a week. There will be a charge. Can be faster at increased charge |
| Permission to be requested from publisher |
Uncertain - depends on publisher
|
