The length of time that will elapse between your digitisation request and the digitisation becoming available to students will depend on the outcome of your request. A guide is given below, but please note that at busy periods (such as the beginning of term) it may take a little longer.
Possible request outcomes and estimated time until digitisation will be available
||Response time and action
||2 days. You w ill receive a message to confirm availability
|Referral to the digitisation team because of a problem
||1 day to receive a message explaining problem and action to be taken
|Book needs to be ordered
||1 month. In the meantime a scan can be ordered by Inter-Library Loan (there will be a charge).
|E-book needs to be ordered
||Normally within a fortnight
|Needs to be ordered from another library
||Normally a week. There will be a charge. Can be faster at increased charge
|Permission to be requested from publisher
||Uncertain - depends on publisher